Frequently Asked Questions
Everything you need to know about your Marin journey.
How will my Marin bike be delivered?
All bikes are professionally tuned before being securely packed in a reinforced bike box. Depending on your location, we offer both standard freight shipping and our 'Ready to Ride' premium delivery service.
What is the warranty policy on Marin frames?
We stand by our craftsmanship. Marin offers a limited lifetime warranty on rigid frames and a five-year warranty on full-suspension frames against manufacturing defects for the original owner.
Do I need professional assembly for my new bike?
While our bikes arrive 90% assembled, we strongly recommend having a certified bicycle mechanic perform the final safety check and tuning to ensure your warranty remains valid and your ride is safe.
What is your return policy for accessories and gear?
Unused and uninstalled accessories in their original packaging can be returned within 30 days of purchase for a full refund, excluding shipping costs.
How do I find the correct frame size for my height?
Each model page features a specific 'Size Guide' button. You can input your height and inseam measurements to see our recommended frame size for your specific geometry needs.
Do you offer financing options for high-end mountain bikes?
Yes, we partner with specialized providers to offer flexible monthly payment plans, allowing you to hit the trails now and pay over time.