Returns & Exchanges
At Marin Bikes, we are committed to your satisfaction and stand behind the performance of our gear. If you are not completely satisfied with your purchase, you may return unused items in their original packaging within 30 days for a full refund or exchange.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Securely pack the unused gear or components in their original box, ensuring all manuals, tags, and small parts are included to qualify for a refund.
Ship It Back
Affix the prepaid shipping label provided via the portal and drop your package off at any authorized carrier location.
Inspection and Refund
Once our technicians inspect the returned items for quality assurance, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing